Triton Customer Reviews

E-Bike Customer Reviews

I bought this bike for my wife not knowing if the geometry was going to fit her. It is absolutely perfect. She had a hardtail ebike, so the suspension allows her to ride the rough terrain we have here in the Sierra mountains. The carbon fiber frame makes it light enough for the toughest single tracks. Match that with the Bafang M600 motor and you have a bike for every terrain. This Fox edition Ares bike is a great bike for the price! Thank you, Triton!

Pete Gumina

Finally purchased my first eBike after months of debating. Sheldon at Triton was extremely knowledgeable and friendly. He patiently answered all my questions, let me test drive several models and even went with me on a little jaunt around the neighborhood for my first official ride as a new eBike owner. I would definitely recommend Triton to anyone looking to buy an electric bike and/or accessories.

Daniel Hernandez

We purchased our Triton eCycles about a year ago and are having a blast! We are big campers and outdoor enthusiast. We have made it a goal to see as many National Parks as we can in our lifetime. Having these bikes (that are legal in the parks) has allowed us to experience and see so much more of them than we would be able to on foot. We also live in the Zilker Park area of Austin, Texas so we can hit the trails or zip down to a festival, restaurant or bar with ease. My husband has bad knees from playing sports his whole life and has really missed mountain bike riding. This has allowed him to get back on it and hit the trails without knee pain. You still get a great workout with the ability to adjust the assist as needed and the shocks system is excellent. Sheldon, the owner has always been on top of any questions we've had or any upgrades we wanted to make. Plus he's local! If you've been on the fence about wether or not to buy, go ahead and get off because they're worth every penny!

Heather Bird

For years I have been unable to mountain bike due to knee pain. This bike has me on the trails again! The motorized assist takes the strain off my knees and now I get all the joy without two days of knee pain.... but what brought me to Triton was the look of these bikes. They look and ride like a traditional mountain bike. Prior to looking at Triton, the E-Bikes I had seen just looked like a bike with a big square battery slapped on it. Not the Hades… this bike looks amazing. I get lots of compliments while hitting the Austin trails. Customer service was also amazing. I really appreciate all the help Sheldon provided in finding the right bikes for my wife and I. Very happy!

Keith Bird

I got the Ares bike about a month ago and have had a great time riding it and am happy with the quality. I wanted a full suspension electric mountain bike and looked all around at the local shops here in Santa Cruz but they were all too expensive and so I looked online and found the same problem. Then I found the Triton Ares bike which had all the features I wanted but was affordable so I ordered it. I had to wait a few months to get it which was hard but once I got it and rode it I was very happy. It makes me feel like I am a super athlete able to easily ride up mountains and quickly ride on roads to get to the trails. It makes bike riding a much more enjoyable experience. It also looks great and has quality parts. It handles trails really well. I look forward to many years of fun with this bike. Sheldon the owner of the company was very helpful answering all of my questions and helping me set up the bike. I highly recommend this bike and this company.

Michael Santa Cruz

The Ares is the end result of a two year search to find the perfect emtb. I first have to give a shout out to Sheldon. This was hands down the best customer service I think I have ever had for buying anything! I had tons of questions., and he answered them personally over the phone and with several texts, and left nothing unanswered. Now for the bike-
The Ares is absolutely amazing. I fed it rock gardens, mud, stream crossings, insane uphill and downhills that I never would have been able to do on my old bike. It is crazy fast, and it will be the bike pushing your limits, not the other way around. It is a ton of bike for the money, and surely doesn't disappoint. For all the naysayers that say that an emtb is cheating, I say shame on you, for you are the cheaters for cheating yourselves out of one of the best times you can have with your clothes on! I'm like ten times more likely to grab my Ares than I am my old bike. I can't wipe the smile off my face for hours after a ride, and it provides me with some of the best cardio I've had in years, (and I'm a firefighter). This is one of best investments I've ever made. Do it. Buy one. Ride it like you stole it and you'll throw out your antidepressants!

Brian Jonason

This bike is pretty cool. Uniquely different from a lot of the other brands yet, still just as competitive. This thing is fast too. You get the benefit of a pedal assist with paired with a throttle for when the trails open up and you can hammer down. Definitely happy I purchased the bike. It is on the heavier side, but the harder you push the bike the more planted it feels. Plan on changing your bar set up, but other than that it is pretty dialed in already.

Mason Ottersberg

As a mom to a five year old, I’ve found this bike is perfect for keeping up with her, as well as solo trail! We live in the the city and this helps me get around so much easier than a car. It’s super light compared to other e bikes. The assist is amazing, it really makes me look and feel like I’m handling the hills a lot better too! It’s been a huge confidence builder to get back out and exercise!

Kathryn Carr